We respond to all messages within 12 hours of receiving them (unless it is spam, or a marketing offer–we will not respond to that, so please do not waste time sending it).
If you would like us to call you, please include your phone number (in an international format) and the time zone in the body of your message. We do not offer direct option to call us, since we have visitors from eleven different countries (all the way from Canada to Australia), and just one person takes care of both sales and administration of the website.
But we can call you if you prefer it to mail communication, you just have to include your number in the message. Thank you.
Email communication
- If you would like to suggest an improvement to the website design, or report a bug or functionality problem on the website, please contact us at admin[at]socialworkinterviewquestions[dot]com .
- If you are a customer and need assistance, or if you consider purchasing the eBook and have any questions regarding the purchasing process, or any other questions, please write to sales[at]socialworkinterviewquestions[dot]com .
- If you are a customer (you have purchased either our eBook, or the interview coaching lesson) and have additional questions regarding your interview preparation, please send a message to ellen[at]socialworkinterviewquestions[dot]com.
* (We will reply to every message we get to ellen[at]socialworkinterviewquestions[dot]com, but we do not guarantee providing any personalized advice to people who are not our customers. We receive many new messages each day, and we need to focus on helping our customers first. We may still address your question, but it may take longer than 12 hours, and it is not guaranteed to happen. Thank you for your understanding.)
- For any questions regarding your online privacy, write us to privacy[at]socialworkinterviewquestions[dot]com, or refer to our privacy policy for more contact options.